About.
We started as an in-house support team dedicated to providing remote support and assistance to the companies we provided audio, visual, networking, CCTV and custom PC solutions to.
With changes that are taking place due to Covid-19 and other changing business needs we have expanded our support business to include any retail, hospitality, fitness, franchised-based and multi-unit location businesses across the country.
We have over many years developed a reliable process for remote problem solving and have seen our share of issues that most businesses will experience with their equipment. UltraEffort is about doing everything we can to get you up and running as efficiently as possible. Time is money for you and for us so the quicker we resolve your issue the happier we both are.
Michael Cassara
Sr. Support Specialist
I believe that clear and concise communication is critical for us and our customers. Most customers are not familiar with technical terms and may be frustrated in trying to explain their issue, we have trained our support team to have patience, good listening skills and excellent communicating skills.
James Westall
Sr. Support Specialist
No one calls IT when they are having a good day. I want you to leave our interaction smiling and relieved. It's one thing to be able to solve your issues, but we aim to have our staff filled with team members who really enjoy helping others and interacting with our clients. We aim to build a relationship you wont experience anywhere else,